Movement Strategy initiative #9: Methodology to improve User Experience

Methodology to improve User Experience

Improving the User Experience of the Wikimedia platform requires planning methods for research, design, testing, and community engagement. Diversity is needed both in designing and testing out the new and/or modified user experience (UX). For example, designers should come from both community members and professional designers. Testers should also include both technical and non-technical users.

Methodology to improve the Wikimedia platform UX research, design, testing and community engagement:

  • Involve representatives of designers, technical developers, communities, and user profiles in iterative user experience (UX) design, research and result dissemination processes to raise awareness and enable better decision-making.
  • Test and validate the usability of products with different user profiles (advanced editors, technical contributors, and newcomers reflecting the diversity we aim for).

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